OIT has made a commitment to supporting Linux at NC State University. Toward this end Campus Linux Services will make available production quality versions of Realm Linux for the IT staff at NC State University to deploy as they require. OIT Campus Linux Services will support these versions for a predetermined life time which is normally the lifetime of the underlying RHEL product. NC State University also has access to Red Hat’s Global Support Services which is used to complement our existing support structure.
For Realm Linux support please email:
There are a few prerequisites for Realm Linux support:
RLMTools can be used to determine if a machine is eligible for support as each machine in RLMTools has a boolean support status. If you believe that flag to be in error please open a support ticket via the above address.
Other installs of Realm Linux and Red Hat Enterprise Linux that have not reached their support end of life will be supported on a time available basis.
The following is a list of official support channels for Linux at NC State University.
These are informal support resources that the campus Linux community have found very helpful.
Join us in our Jabber chat room: