Campus Linux Services Support

Information Technology Division has made a committment to supporting Linux at NC State University. Toward this end Campus Linux Services will make available production quality versions of Realm Linux for the IT staff at NC State University to deploy as they require. ITD will support these versions for a predetermined life time.

Please note the requirements for Supported Installs of the Realm Linux platform.

Non-Production Versions

CLS also plans to make available versions of Realm Linux for free use by faculty, staff, and students. These versions may include technology previews and beta versions intended for future planning and development. These products will have a limited support lifetime and support will be offered only as time is available. More information is on the Realm Linux page.

Support Resources

The following is a list of official support channels for Linux at NC State University.

• The Help Desk - General end user support
• linux@help.ncsu.edu - Tier 2 Linux support.
• http://www.linux.ncsu.edu - The Campus Linux Services website including the CLS wiki

These are informal support resources that the campus Linux community have found very helpful.

• Mailing Lists - Mailing lists and Jabber chat room for Realm Linux
• Bugzilla - Bug and task list for Realm Linux development
• Linux Users' Group - NCSU's local LUG